Find enquiry lines and hotlines for Australian Government departments and agencies.
Title Enquiries Hours of Operation Additional Information
ACMA General Information Hours of Operation: 8am to 5pm EST
For general information about ACMA - call our Central Offices in Canberra (02) 6219 5555, Melbourne (03) 9963 6800, or Sydney (02) 9334 7700.
ACMA Licensing Enquiries Phone: 1300 850 115
Hours of Operation: 9am to 5pm EST
This telephone enquiry line is for use by consumers and businesses seeking information relating to licensing issues.
Administrative Appeals Tribunal Phone: 1800 228 333
Hours of Operation: Business Hours
General enquiries
Aged Care Complaints Phone: 1800 550 552
Hours of Operation: Business Hours
Available to all users of aged care services
Aged Care Information Line Phone: 1800 200 422
Hours of Operation: Business hours
Information about Community Aged Care Packages and residential care fees in Australian Government funded facilities
Alcohol Campaign Information Line Phone: 1800 250 015
Alcohol and Drug Information Service
ASIO - Australian Security Intelligence Phone: 1800 020 648
ATO entry point for government departmen Phone: (02) 6216 8600
If you require information from the ATO and are making an enquiry on behalf of a government department or agency, your request for assistance can be emailed to This service is only available in response to official requests from government departments and agencies (Federal State or Territory) - requests that do not come from a \` or \` email address will be automatically rejected. Alternatively, you can call (02) 6216 8600 during business hours. This number is only available to government departments and agencies - for individual and business enquiries, refer to the numbers listed below - we cannot redirect your call or provide any individual or business assistance.
Austrade Export Inquiries Phone: 13 2878
Hours of Operation: Business Hours
Australian Passport Information Service Phone: 13 1232
Hours of Operation: Mon-Fri 8:00am to 8:00pm Sat-Sun 8:30am to 5:00pm
Australian Prudential Regulation Authori Phone: 1300 558 849
APRA is the prudential regulator of financial institutions.
Australian Securities and Investments Co Phone: 1300 300 630
Hours of Operation: Business
General Enquiries
Australian Tsunami Warning Service Hours of Operation: 1300 878 626
Aviation Search and Rescue Phone: 1800 815 257
Hours of Operation: 24 hour emergency