Please note that the content on this website is being progressively updated following the issuing of Administrative Arrangements Orders on 23 June, 2022.

 

List of enquiry lines

Find enquiry lines and hotlines for Australian Government departments and agencies.
Title Enquiries Hours of Operation Additional Information
Employers' Immigration Hotline Phone: 1800 040 070
Hours of Operation: Monday to Friday, 9am to 5pm
Use this number to check, as an employer, the work rights of potential employees.
Environment Community Information Phone: 1800 803 772
Hours of Operation: 9am to 4pm EST
For enquiries about the publications and services of the Department
Extended-hours Business Phone: 13 2866
8am-8pm, Mon-Fri and 10am-4pm, Sat (local time) except national public holidays

Please note: A limited service will operate between 6pm and 8pm on weekdays and 10am and 4pm on Saturday
Extended-hours Debt Enquiries Phone: 13 1142
8am-8pm, Mon-Fri and 10am-4pm, Sat (local time) except national public holidays

Please note: A limited service will operate between 6pm and 8pm on weekdays and 10am and 4pm on Saturday
Extended-hours Individuals Phone: 13 2861
8am-8pm, Mon-Fri and 10am-4pm, Sat and Sun (local time) except national public holidays

Please note: A limited service for myGov/myTax enquiries will operate between 6pm and 10pm on weekdays and 10am and 4pm on weekends. Call 13 28 61 and select option 5
Extended-hours Registered Tax Profession Phone: 13 7286
8am-8pm, Mon-Fri and 10am-4pm, Sat (local time) except national public holidays

Please note: A limited service will operate between 6pm and 8pm on weekdays and 10am and 4pm on Saturday