Following the 2022 Federal Election outcome an interim Ministry has now been sworn in and the caretaker period has ceased. Further updates to this website will be made in due course.
List of enquiry lines
Find enquiry lines and hotlines for Australian Government departments and agencies.
| Title | Enquiries | Hours of Operation | Additional Information |
|---|---|---|---|
| Employers' Immigration Hotline | Phone: 1800 040 070 |
Hours of Operation: Monday to Friday, 9am to 5pm |
Use this number to check, as an employer, the work rights of potential employees. |
| Environment Community Information | Phone: 1800 803 772 |
Hours of Operation: 9am to 4pm EST |
For enquiries about the publications and services of the Department |
| Extended-hours Business | Phone: 13 2866 |
8am-8pm, Mon-Fri and 10am-4pm, Sat (local time) except national public holidays Please note: A limited service will operate between 6pm and 8pm on weekdays and 10am and 4pm on Saturday |
|
| Extended-hours Debt Enquiries | Phone: 13 1142 |
8am-8pm, Mon-Fri and 10am-4pm, Sat (local time) except national public holidays Please note: A limited service will operate between 6pm and 8pm on weekdays and 10am and 4pm on Saturday |
|
| Extended-hours Individuals | Phone: 13 2861 |
8am-8pm, Mon-Fri and 10am-4pm, Sat and Sun (local time) except national public holidays Please note: A limited service for myGov/myTax enquiries will operate between 6pm and 10pm on weekdays and 10am and 4pm on weekends. Call 13 28 61 and select option 5 |
|
| Extended-hours Registered Tax Profession | Phone: 13 7286 |
8am-8pm, Mon-Fri and 10am-4pm, Sat (local time) except national public holidays Please note: A limited service will operate between 6pm and 8pm on weekdays and 10am and 4pm on Saturday |