List of enquiry lines

Find enquiry lines and hotlines for Australian Government departments and agencies.
Title Enquiries Hours of Operation Additional Information
Employers' Immigration Hotline Phone: 1800 040 070
Hours of Operation: Monday to Friday, 9am to 5pm
Use this number to check, as an employer, the work rights of potential employees.
Environment Community Information Phone: 1800 803 772
Hours of Operation: 9am to 4pm EST
For enquiries about the publications and services of the Department
Extended-hours Business Phone: 13 2866
8am-6pm, Mon-Fri and 10am-4pm, Sat (local time) except national public holidays

Please note: A limited service will operate between 6pm and 8pm on weekdays and 10am and 4pm on Saturday
Extended-hours Debt Enquiries Phone: 13 1142
8am-6pm, Mon-Fri and 10am-4pm, Sat (local time) except national public holidays

Please note: A limited service will operate between 6pm and 8pm on weekdays and 10am and 4pm on Saturday
Extended-hours Individuals Phone: 13 2861
8am-6pm, Mon-Fri and 10am-4pm, Sat and Sun (local time) except national public holidays

Please note: A limited service for myGov/myTax enquiries will operate between 6pm and 10pm on weekdays and 10am and 4pm on weekends. Call 13 28 61 and select option 5
Extended-hours Registered Tax Profession Phone: 13 7286
8am-6pm, Mon-Fri and 10am-4pm, Sat (local time) except national public holidays

Please note: A limited service will operate between 6pm and 8pm on weekdays and 10am and 4pm on Saturday