Please note that the content on this website is being progressively updated following the issuing of Administrative Arrangements Orders on 23 June, 2022.


List of enquiry lines

Find enquiry lines and hotlines for Australian Government departments and agencies.
Title Enquiries Hours of Operation Additional Information
Defence Service Home Insurance Phone: 1300 552 662
Hours of Operation: available 24/7 for emergency claim assistance
Comprehensive home building insurance cover tailored to the Defence community
Defence Service Home Lending Phone: 1800 722 000
Housing loans to recognise the contribution of those who have served in the Australian Defence Force
Dementia Behaviour Advisory Service Phone: 1300 366 448
Hours of Operation: 24 Hours
This is a national telephone service to assist carers who look after those with dementia.
Dementia Helpline Phone: 1800 100 500
Hours of Operation: 24 Hours
The Dementia Helpline is a national support service staffed by trained and experienced advisors.
DVA Feedback Phone: 1800 VETERAN (1800 838 372)
8am to 5 pm Monday to Friday