Please note that the content on this website is being progressively updated following the issuing of Administrative Arrangements Orders on 23 June, 2022.
List of enquiry lines
Find enquiry lines and hotlines for Australian Government departments and agencies.
| Title | Enquiries | Hours of Operation | Additional Information |
|---|---|---|---|
| Defence Service Home Insurance | Phone: 1300 552 662 |
Hours of Operation: available 24/7 for emergency claim assistance |
Comprehensive home building insurance cover tailored to the Defence community |
| Defence Service Home Lending | Phone: 1800 722 000 |
Housing loans to recognise the contribution of those who have served in the Australian Defence Force | |
| Dementia Behaviour Advisory Service | Phone: 1300 366 448 |
Hours of Operation: 24 Hours |
This is a national telephone service to assist carers who look after those with dementia. |
| Dementia Helpline | Phone: 1800 100 500 |
Hours of Operation: 24 Hours |
The Dementia Helpline is a national support service staffed by trained and experienced advisors. |
| Drafting | instrument.instructions@opc.gov.au | ||
| DVA Feedback | Phone: 1800 VETERAN (1800 838 372) |
8am to 5 pm Monday to Friday |