List of enquiry lines

Find enquiry lines and hotlines for Australian Government departments and agencies.
Title Enquiries Hours of Operation Additional Information
Immigration & Citizenship Fraud Phone: 1800 009 623
Hours of Operation: Monday to Friday, 9am to 5pm
Immigration and Citizenship Fraud Reporting Service

Call the Immigration and Citizenship Reporting Line to report something suspicious.

1800 009 623 (in Australia)

Our preferred reporting method is via the online webform
Immigration General Enquiries Phone: 131 881
Hours of Operation: Monday to Friday 9am to 5pm
Note: This number is only available if you are calling from inside Australia. If you are outside Australia and wish to make an enquiry please contact the relevant Australian Immigration office overseas.
Use this general enquiries number to:
obtain general information on all temporary and permanent visa categories (including visitors, students, family migration, temporary business visas and refugee and humanitarian applications)
make appointments for lodging visa applications
change contact details
contact departmental officers
Immunisation Hotline Phone: 1800 671 811
Hours of Operation: Business Hours
o Australian Technical Advisory Group on Immunisation
o Department of Health and Ageing
o Health and Ageing
o Immunisation
o Immunise Australia
o Immunising
o Inquiries
o National Immunisation Committee (NIC) National Immunisation Program (NIP)
o National Immunisation Program (NIP)
o National Information Lines
o Vaccinating
o Vaccination
o Vaccine
o Vaccine preventable
o Vaccine preventative
o Vaccine safety

An Australian, State and Territory Government initiative, the Immunise Australia Program aims to increase national immunisation rates for vaccine preventable diseases. The Immunisation Hotline provides information on the National Immunisation Program and individual vaccines.
Instrument registration and gazettal Hel Phone: (02) 6120 1350
Instrument registration and gazettal Help desk