Find enquiry lines and hotlines for Australian Government departments and agencies.
Title Enquiries Hours of Operation Additional Information
Immigration & Citizenship Fraud Phone: 1800 009 623
Hours of Operation: Monday to Friday, 8.30 am to 4.30 pm (voicemail facility available out of these hours)
Immigration and Citizenship Fraud Reporting Service Call the Immigration and Citizenship Reporting Line to report something suspicious. Telephone: 1800 009 623 (in Australia) +61 2 6246 1325 (if you are outside Australia or using a satellite phone) Send us your report by post to: National Allegation Assessment Team Department of Immigration and Border Protection GPO Box 241 Melbourne Victoria 3001
Immigration General Enquiries Phone: 131 881
Hours of Operation: Monday to Friday 8.30 am to 4.30 pm (recorded information available outside these hours)
Note: This number is only available if you are calling from inside Australia. If you are outside Australia and wish to make an enquiry please contact the relevant Australian Immigration office overseas. Use this general enquiries number to: obtain general information on all temporary and permanent visa categories (including visitors, students, family migration, temporary business visas and refugee and humanitarian applications) make appointments for lodging visa applications change contact details contact departmental officers
Immunisation Hotline Phone: 1800 671 811
Hours of Operation: Business Hours
o ATAGI o Australian Technical Advisory Group on Immunisation o Department of Health and Ageing o Health and Ageing o Immunisation o Immunise Australia o Immunising o Inquiries o National Immunisation Committee (NIC) National Immunisation Program (NIP) o National Immunisation Program (NIP) o National Information Lines o Vaccinating o Vaccination o Vaccine o Vaccine preventable o Vaccine preventative o Vaccine safety An Australian, State and Territory Government initiative, the Immunise Australia Program aims to increase national immunisation rates for vaccine preventable diseases. The Immunisation Hotline provides information on the National Immunisation Program and individual vaccines.
Income Support Phone: 1300 550 452
Instrument registration and gazettal Hel Phone: (02) 6120 1350