Please note that the content on this website is being progressively updated following the issuing of Administrative Arrangements Orders on 23 June, 2022.
List of enquiry lines
Find enquiry lines and hotlines for Australian Government departments and agencies.
|Title||Enquiries||Hours of Operation||Additional Information|
|Immigration & Citizenship Fraud||Phone: 1800 009 623
||Hours of Operation: Monday to Friday, 9am to 5pm
||Immigration and Citizenship Fraud Reporting Service
Call the Immigration and Citizenship Reporting Line to report something suspicious.
1800 009 623 (in Australia)
Our preferred reporting method is via the online webform https://www.homeaffairs.gov.au/about/contact/report-suspicious-activities-behaviour
|Immigration General Enquiries||Phone: 131 881
||Hours of Operation: Monday to Friday 9am to 5pm
||Note: This number is only available if you are calling from inside Australia. If you are outside Australia and wish to make an enquiry please contact the relevant Australian Immigration office overseas.
Use this general enquiries number to:
obtain general information on all temporary and permanent visa categories (including visitors, students, family migration, temporary business visas and refugee and humanitarian applications)
make appointments for lodging visa applications
change contact details
contact departmental officers
|Immunisation Hotline||Phone: 1800 671 811
||Hours of Operation: Business Hours
o Australian Technical Advisory Group on Immunisation
o Department of Health and Ageing
o Health and Ageing
o Immunise Australia
o National Immunisation Committee (NIC) National Immunisation Program (NIP)
o National Immunisation Program (NIP)
o National Information Lines
o Vaccine preventable
o Vaccine preventative
o Vaccine safety
An Australian, State and Territory Government initiative, the Immunise Australia Program aims to increase national immunisation rates for vaccine preventable diseases. The Immunisation Hotline provides information on the National Immunisation Program and individual vaccines.
|Instrument registration and gazettal Hel||Phone: (02) 6120 1350
||Instrument registration and gazettal Help desk|