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The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Your guide to the structures, organisations and key people in the Australian Government

List of enquiry lines

Find enquiry lines and hotlines for Australian Government departments and agencies.
Title Enquiries Hours of Operation Additional Information
Personal insolvency information Phone: 1300 364 785
 Hours of Operation: Monday to Friday 8:30 am to 8:00 pm (AEST and AEDT)
 Designed for people who may be finding their level of debt unmanageable and are contemplating bankruptcy.
Personal Property Securities Register Phone: 1300 007 777
 Hours of Operation: Monday to Friday - 8:30 am to 8 pm (AEST)
 The Personal Property Securities Register (PPSR) is a national online register that can provide information to help protect consumers when they are buying.
Pharmaceutical Benefits Scheme Phone: 1800 020 613
 Hours of Operation: Business Hours
 General information service
Prescriber Information Phone: 1800 552 580
Privacy Enquiries Line Phone: 1300 363 992
 The Office of the Australian Information Commissioner Enquiries Line covers FOI and Privacy enquiries

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