Please note that the content on this website is being progressively updated following the issuing of Administrative Arrangements Orders on 23 June, 2022.


List of enquiry lines

Find enquiry lines and hotlines for Australian Government departments and agencies.
Title Enquiries Hours of Operation Additional Information
Personal insolvency information Phone: 1300 364 785
Hours of Operation: Monday to Friday 8:30 am to 8:00 pm (AEST and AEDT)
Designed for people who may be finding their level of debt unmanageable and are contemplating bankruptcy.
Personal Property Securities Register Phone: 1300 007 777
Hours of Operation: Monday to Friday - 8:30 am to 8 pm (AEST)
The Personal Property Securities Register (PPSR) is a national online register that can provide information to help protect consumers when they are buying.
Pharmaceutical Benefits Scheme Phone: 1800 020 613
Hours of Operation: Business Hours
General information service
Prescriber Information Phone: 1800 552 580
Privacy Enquiries Line Phone: 1300 363 992
The Office of the Australian Information Commissioner Enquiries Line covers FOI and Privacy enquiries