Find enquiry lines and hotlines for Australian Government departments and agencies.
Title Enquiries Hours of Operation Additional Information
Telephone Smartnumbers Phone: 1300 793 919
 Hours of Operation: 9am to 5pm EST
 To participate in the auctions for purchasing freephone (1800) or local rate telephone numbers (13 and 1300)
The Translating and Interpreting Service Phone: 131 450
 Hours of Operation: 24 hours a day,7 days a week
 The Translating and Interpreting Service (TIS National) is an interpreting service provided by us for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients. We provide: •immediate phone interpreting •ATIS Voice automated voice-prompted immediate phone interpreting •pre-booked phone interpreting •on-site interpreting •Illegal Maritime Arrival (IMA) interpreting. The TIS National immediate phone interpreting service is available 24 hours a day, every day of the year for the cost of a local call for any person or organisation in Australia who needs an interpreter.
Therapeutic Goods Administration Phone: 1800 020 653
 Hours of Operation: Business Hours
 Enquiries
Tourism Australia Phone: +61 2 9360 1111
 Hours of Operation: During office hours, 9.00 am - 5.30 pm (AEST)
 TBA
Transport Bookings Phone: 1300 550 455
 Hours of Operation: 8am to 5 pm Monday - Friday
 This line allows veterans their representatives and health providers arrange taxi transport to medical appointments under the BCWD scheme.
Transport Claims Phone: 1300 550 454
 Hours of Operation: 8am to 5 pm Monday - Friday
 This line allows veterans and the representatives to contact Transport staff members to make enquiries regarding the their travel reimbursement eligibility and to check on progress of claims previously lodged.
Travel Advice - Smart Traveller Phone: 1300 555 135
 Travel advisories from the Department of Foreign Affairs and Trade
Travel Health Phone: 1300 555 135
 Hours of Operation: Business hours
 Providing advice on Travel Health.
Treasury (Contact) Phone: 1800 020 008
 Hours of Operation: Business Hours
 General Enquiries
Treatment Card Inquiries Phone: 1800 VETERAN (1800 838 372)
 Treatment Card Inquiries
Tropical Cyclone Information 1300 659 211 - Northern Territory 1300 659 212 - Queensland 1300 659 210 - Western Australia
Trusts and Companies Phone: 1800 VETERAN (1800 838 372)
 Hours of Operation: 8am to 5 pm Monday to Friday
 Changes to an IS client's interest in a Trust and/or Company will most likely impact the rate of IS payment being made. These events can often be complex.