Please note that the content on this website is being progressively updated following the issuing of Administrative Arrangements Orders on 23 June, 2022.


List of enquiry lines

Find enquiry lines and hotlines for Australian Government departments and agencies.
Title Enquiries Hours of Operation Additional Information
National Museum of Australia Phone: 1800 026 132
Hours of Operation: Business Hours
General Enquiries
National Relay Service Phone: 1800 555 660 (free from landlines)
Hours of Operation: Monday–Friday 8am–6pm (Eastern Standard Time)
The NRS is an Australia-wide phone service for people who are deaf or have a hearing or speech impairment. It is also available to anyone who wants to call a person with a hearing or speech impairment.
National Security Hotline Phone: 1800 123 400
Hours of Operation: 24 hrs/day - 7 days/week
Report activities relevant to national security.
Nominal Rolls Phone: 1300 780 133
A Nominal Roll is a list of the names of veterans who have served in a particular conflict in which Australia has participated.
Notifying Work-Related Incidents Phone: 1300 366 979
Service for notifying work related incidents to Comcare.