Please note that the content on this website is being progressively updated following the issuing of Administrative Arrangements Orders on 23 June, 2022.


List of enquiry lines

Find enquiry lines and hotlines for Australian Government departments and agencies.
Title Enquiries Hours of Operation Additional Information
Office of Australian War Graves Phone: 1800 VETERAN (1800 838 372)
Hours of Operation: 9am to 5.30pm Monday to Friday
Enquiries regarding war graves eligibility.
Oil spills & marine pollution Phone: 1800 641 792
Hours of Operation: 24 hours
Reporting polluting ships
Open Arms National Phone: 1800 011 046
Hours of Operation: 24 / 7
Open Arms Veterans and Families Counselling
Organ Donor Registry Phone: 1800 777 203
Hours of Operation: Business Hours
Information about registering to become an organ donor
Organisational Structure
Our Switchboard Phone: 13 2869
8am-5pm, Mon-Fri (local time) except national public holidays
Overseas Enquiries 8am-5pm, Mon-Fri (Australian Eastern Standard Time) except national public holidays

+61 2 6216 1111