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Australian Communications and Media Authority

(The ACMA)
Infrastructure, Transport, Regional Development and Communications
The Australian Communications and Media Authority (ACMA) is the independent statutory authority tasked with ensuring most elements of Australia's media and communications legislation, related regulations, and numerous derived standards and codes of practice operate effectively and efficiently, and in the public interest. The ACMA is also a 'converged' regulator, created to bring together the threads of the evolving communications universe, specifically in the Australian context the convergence of the four 'worlds' of telecommunications, broadcasting, radio communications and the internet. Congruent with its converged nature, the ACMA bridges a diverse collection of legislated objectives. The agency has responsibilities under four principal acts: the Radio communications Act, the Telecommunications Act, the Telecommunications (Consumer Protection and Service Standards) Act and the Broadcasting Services Act. There are another 22 Acts to which the agency responds in areas such as spam, the Do Not Call Register, and interactive gambling.
Appropriations 151945000
Departmental expenses 135897000
Average staffing level 520


Key People

Further information

  • Type of Body

    A. Non Corporate Commonwealth Entity

  • GFS Sector Classification


  • Established By / Under

    Act / Regulation

  • Established By/Under More info

    Australian Communications and Media Authority Act 2005

  • Annual Report Prepared and tabled?


  • Classification

    A. Principal

  • GFS Function / Sector Reported


  • Materiality


  • PS Act Body

    Yes - Statutory Agency

  • Auditor


  • Creation Date

Enquiry Lines

Title Phone Number Hours of Operation Description
ACMA General Information 8am to 5pm EST For general information about ACMA - call our Central Offices in Canberra (02) 6219 5555, Melbourne (03) 9963 6800, or Sydney (02) 9334 7700.
ACMA Licensing Enquiries 1300 850 115 9am to 5pm EST This telephone enquiry line is for use by consumers and businesses seeking information relating to licensing issues.
SPAM Hotline 1300 855 180 9am to 5pm EST This telephone enquiry line is for use by businesses seeking further information about how the Spam Act affects them as senders of commercial electronic messages
Telephone Smartnumbers 1300 463 580 9am to 5pm EST To participate in the auctions for purchasing freephone (1800) or local rate telephone numbers (13 and 1300)
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