Sections Citizenship, Humanitarian, Family Visa Programs and SupportCitizenship Program DeliveryOnshore ProtectionFamily and Offshore Humanitarian DeliveryImmigration Operations and PerformanceService Delivery OperationsSpecialist Identity ServicesSkilled and Temporary Visa and CapabilitySkilled VisasTemporary VisasImmigration Risk, Integrity and AssuranceImmigration Systems and Business CapabilitiesImmigration Engagement, Pacific and Major EventsVisa Support CentreHumanitarian Crisis Onshore SupportMigration, Citizenship & Humanitarian PolicyCitizenship and Humanitarian PolicySkilled and Temporary Visas PolicyImmigration Planning and Family Visa PolicyOffice for Multicultural AffairsMulticultural Policy and EngagementMigrant English and Language ServicesSettlementSpecial Envoy Support and Multicultural GrantsRegional Director QLD / NTRegional Director NSW / ACTRegional Director VIC / TASRegional Director SA / WA Key People Deputy Secretary Mr. Michael Willard Last updated: 24 February 2025