National Information Lines

Enquiry Lines

Title Phone Number Hours of Operation Description
Aged Care Complaints 1800 550 552 Business Hours Available to all users of aged care services
Aged Care Information Line 1800 200 422 Business hours Information about Community Aged Care Packages and residential care fees in Australian Government funded facilities
Alcohol Campaign Information Line 1800 250 015 Alcohol and Drug Information Service
Blood Authority Information line (02) 6211 8300 Business Hours General enquiries
Breastscreen Australia 13 2050 Business hours To book a free screening mammogram
Carer Resource Centres 1800 242 636 Information and advice about services and assistance for carers
Cervical Screening Program 13 1556 General information line
Continence Helpline 1800 330 066 Business hours Assistance to improve continence treatment and management
Dementia Behaviour Advisory Service 1300 366 448 24 Hours This is a national telephone service to assist carers who look after those with dementia.
Dementia Helpline 1800 100 500 24 Hours The Dementia Helpline is a national support service staffed by trained and experienced advisors.
Gene Technology Regulator 1800 181 030 Business hours General enquiries
Health Care Cards 132 300 Call Department of Human Services for information about eligibility and card types.
Health Care Complaints Commission 1800 043 159 Complaints may be made about anything to do with public or private health care services or a health care practitioner
Health Grants - GrantNet 1800 500 983 Business hours National Health and Medical Research Council grants information
Immunisation Hotline 1800 671 811 Business Hours o ATAGI
o Australian Technical Advisory Group on Immunisation
o Department of Health and Ageing
o Health and Ageing
o Immunisation
o Immunise Australia
o Immunising
o Inquiries
o National Immunisation Committee (NIC) National Immunisation Program (NIP)
o National Immunisation Program (NIP)
o National Information Lines
o Vaccinating
o Vaccination
o Vaccine
o Vaccine preventable
o Vaccine preventative
o Vaccine safety

An Australian, State and Territory Government initiative, the Immunise Australia Program aims to increase national immunisation rates for vaccine preventable diseases. The Immunisation Hotline provides information on the National Immunisation Program and individual vaccines.
Medical Indemnity 1800 007 757 Business Hours Information about medical indemnity insurance
Medicare 13 2011 Business Hours General Enquiries
Organ Donor Registry 1800 777 203 Business Hours Information about registering to become an organ donor
Pharmaceutical Benefits Scheme 1800 020 613 Business Hours General information service
Radiation Protection and Nuclear Safety 1800 022 333 General information service
Rural Health National Information Line 1800 020 787 Business Hours General Enquiries
Senior's Card (Commonwealth) 13 2300 Seniors Card is a FREE discount card providing members with access to Government concessions and business discounts.
Severe Acute Respiratory Syndrome (SARS) 1800 004 599 The operating hours 8.30 am - 5.00 pm Monday to Friday. After Hours - recorded message Information Hotline
Therapeutic Goods Administration 1800 020 653 Business Hours Enquiries
Travel Health 1300 555 135 Business hours Providing advice on Travel Health.
Last updated: