Sections

• Customer Experience and Engagement
  • Activities, Engagement and Payments
  • Workforce Australia Operational Policy
  • Contact Centres
  • Customer Experience and Digital Services
  • Group Communication and Content
  • Integrity of the Targeted Compliance Framework Taskforce
• Delivery and Partnerships
  • Employment Services Programs
  • Employer and Tailored Programs
  • Provider Performance
  • State Network National Delivery
  • NSW/ACT
  • QLD
  • SA
  • VIC
  • WA
  • TAS
  • NT
• Pacific Labour Operations
  • PALM Delivery
  • PALM Policy and Communications
  • PALM Integrity
  • PALM Program Operations
• Employment Services Reform Taskforce
  • Employment System Strategy
  • Mutual Obligations, Compliance and Stream Policy
• Labour Market and Industry Policy
  • First Nations and Targeted Policies
  • Employer and Regional Policy
  • Industry Transition and Net Zero
• Employment Services Reform Taskforce - Chief Adviser
  • Engagement and Governance
• Quality, Strategy and Improvement
  • Strategy, Governance and Closing the Gap
  • Data and Insights
  • Evaluation and Improvement
  • Employment Services Purchasing and Contracting
  • Assurance and Risk Management
  • Complaints Resolution
  • Minister- Counsellor Employment OECD Paris

Key People

• Deputy Secretary, Employment and Workforce

  Lisa Schofield PSM (acting for Deputy Secretary Ms. Tania Rishniw)

  Acting for Deputy Secretary Ms. Tania Rishniw

  1300 488 064

  lisa.schofield@dewr.gov.au

Last updated: 7 July 2022