Channel Strategy & Digital Delivery Branch

The branch plays a key role in transforming the way DVA delivers its services and products through its channels so that they are simple and easier to navigate. Bringing together strategic thinking, user led design, behavioural insights, content experts and process analysts the branch enables the department to focus on digital (including voice) design and delivery.

Key People

Further information

  • Postal Address

    GPO Box 9998 Brisbane QLD 4001

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