Following the 2022 Federal Election outcome an interim Ministry has now been sworn in and the caretaker period has ceased. Further updates to this website will be made in due course.


Channel Strategy & Digital Delivery Branch

The branch plays a key role in tranforming they way DVA delivers its services and products through it's channels so that they are simple and easier to navigate. Bringing together strategic thinking, user led design, behavioural insights, content experts and process analysts the branch enables the department to focus on digital (including voice) design and delivery.

Key People

Further information

  • Postal Address

    GPO Box 9998 Brisbane QLD 4001

Last updated: