Key People Deputy CEO Service Delivery Scott McNaughton scott.mcnaughton@ndis.gov.au GM QLD Regional Services Des Lee desmond.lee@ndis.gov.au GM NSW/ACT Regional Services Rochelle Waterhouse rochelle.waterhouse@ndis.gov.au NSW/ACT Region Manager Jacquelyn Hicks jacquelyn.hicks@ndis.gov.au GM VIC/TAS Regional Services Damian Poel damian.poel@ndis.gov.au VIC/TAS Region Manager Ian Watson ian.watson@ndis.gov.au GM SA, WA, NT Regional and Remote Services Fleur Hill fleur.hill@ndis.gov.au SA Region Manager Melissa Flanagan melissa.flanagan@ndis.gov.au WA Region Manager Barbie Lundgren barbie.lundgren@ndis.gov.au BM Remote Services Steven Wenzel steven.wenzel@ndis.gov.au NT Region Manager Darcy Godden darcy.godden@ndis.gov.au GM National Operations and Performance Andrew Maitland andrew.maitland@ndis.gov.au BM Home and Living Planning and Operations Ed Duncan ed.duncan@ndis.gov.au BM Performance, Quality and National Workload Management David Robinson (acting for Currently Vacant) Acting for Currently Vacant david.robinson@ndis.gov.au BM Participant Safeguarding Response Jo Wickes jo.wickes@ndis.gov.au BM Technical Advice and Practice Improvement Helen Beavan helen.beavan@ndis.gov.au GM NCC and Complaints Currently Vacant BM Complaints Emma Cotterill emma.cotterill@ndis.gov.au BM National Contact Centre Martin Nightingale martin.nightingale@ndis.gov.au GM Scheme Transformation and Capability Lisa Buckingham lisa.buckingham@ndis.gov.au BM Frontline Capability Liz Parkinson liz.parkinson@ndis.gov.au BM Scheme Reforms and Transition Kellie Maloney kellie.maloney@ndis.gov.au Last updated: 16 May 2025
BM Performance, Quality and National Workload Management David Robinson (acting for Currently Vacant) Acting for Currently Vacant david.robinson@ndis.gov.au