Service Design & Improvement | Directory

Your guide to the structures, organisations and key people in the Australian Government

https://www.ndis.gov.au/

43-45 Brougham Street, Geelong Vic 3220

Key People

Deputy CEO Service Design & Improvement

Corri McKenzie
Participant Advocate

Donna Purcell

0457 041 992
GM Participant Experience Design

Garth O'Brien

03 5272 7836
BM Service Guidance & Practice

Clair Wheeler

0475800361
BM Service Design

Shane Robinson

03 5272 7956
BM Platform, Process and Design

Katherine Rhodes
GM Reform Implementation

Lisa Short
BM Delivery & Change Office

Currently Vacant
BM Strategy

Currently Vacant
GM Policy, Advice & Research

Currently Vacant
BM Research & Evaluation

Janice Biggs
BM Agency Policy

Jessica Walker

0467 808 238
GM Strategic Communications

Shannon Rees
BM Media, Marketing & Digital Communications

Currently Vacant
BM Communications and Engagement Business Partnering

Alice Tibbitts (acting for Richard Briedis)
Acting for Richard Briedis
BM Transition Communication & Engagement

Richard Briedis (acting for Currently Vacant)
Acting for Currently Vacant
GM Co-Design & Engagement

Aaron Verlin
BM Co-Design and Engagement

Matthew Wright (acting for Currently Vacant)
Acting for Currently Vacant
BM Co-Design Delivery

Ms. Beth Abraham (acting for Currently Vacant)
Acting for Currently Vacant

Further information

Postal Address
GPO Box 700, Canberra ACT 2601

Last updated: 30 May 2023