Enquiry Lines

Title Phone Number Hours of Operation Description
Australian Passport Information Service 13 1232 8:30am to 1:00pm Monday to Friday document legalisations, authentications and Apostilles and Certificates of No Impediment to Marriage 8:30am to 4:00pm Monday to Friday (passport services) Direct queries to: https://www.smartraveller.gov.au/consular-services/notarial-services/documents-in-australia Authentications, Apostilles and Certificates of No Impediment Refer to the Legalising documents page for forms, costs and other important information. Documents lodged through the mail are processed in Sydney and Melbourne.
Consular Emergency Centre 1300 555 135 The Consular Emergency Centre (CEC) provides emergency consular services 24 hours a day, seven days a week, around the world.
Travel Advice - Smart Traveller 1300 555 135 Travel advisories from the Department of Foreign Affairs and Trade
Last updated: