Service Delivery and Reform

The ICT Service Delivery and Reform Division (ICTSDRD) is responsible for managing the Groups business operations, working cross functionally to align processes and performance, champion reform and continuous improvement, and support integrated service delivery. The ICT Service Delivery and Reform Division comprises the Groups central functions allowing better control, consistency and coordination over the operations of CIOG business, and provides the support necessary to drive the change associated with the reform program.

Sections

Key People

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