The Claims Assessment and Management Branch is part of the Client Benefits Diviison and delives high quality services to veterans and their families. This is done directly or indirectly through five man streams of work: 1. Managing and determining compensation and financial claims from veterans and their families; 2. Facilitating information exchange with Defence to enable claims processing nationally; 3. Rehabilitation and compensation account processing nationally; 4. Performance analysis, monitoring and reporting across compensation and income support programs to support strategic decision making; and 5. Procurement and contracts administration for the Client Benefits Division. The Deputy Commissioner is the senior Departmental officer and represents DVA stakeholder engagement in NSW/ACT.

Key People

Further information

  • Postal Address

    PO Box 9998 Brisbane QLD 4001

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