A-Z List of Telephone Contact Numbers by Subject

C

  Subject Enquiries Hours of Operation Additional Information
  Subject Enquiries Hours of Operation Additional Information
  Career Advice Australia 13 3873
    Carelink Centres 1800 052 222 Information centres for older people, people with disabilities and those who provide care and services
  National Relay Service 1800 555 677 Ask for 1800 052 222
  Speech-to-Speech Relay 1800 555 727 Ask for 1800 052 222
    Carer Resource Centres 1800 242 636 Information and advice about services and assistance for carers
  Carers Continence Pack 1800 500 853 Business hours The Carers Continence pack is for those who care for family or friends with bladder or bowel problems
  Respite Carer Centres 1800 059 059 Business hours Help to arrange temporary respite care
  Cervical Screening Program 13 1556 General information line
  Climate Change 1300 130 606 9:00 am to 4:00 pm EST For enquiries about the publications of the Department of Climate Change
  Commonwealth Scholarships 1800 020 108
  Competition and Consumer information - Australian Competition and Consumer Commission (ACCC) 1300 302 502 9am-5pm Monday to Friday Information line to explain rights and obligations to business and consumers
  ComSuper Switchboard 1300 000 177 8.30am - 5.00pm For all superannuation matters relating to APS employees and members of the Australian Defence Force.
  Consular Emergency Centre 1300 555 135 The Consular Emergency Centre (CEC) provides emergency consular services 24 hours a day, seven days a week, around the world.
    Continence Helpline 1800 330 066 Business hours Assistance to improve continence treatment and management
  Continence Aids Assistance Scheme Helpline 1800 807 487 Business hours
  Crime Hotline - Australian Crime Commission 1800 088 225 To report organised crime
  CSIRO 1300 363 400 9:00am - 4:00pm EST Monday to Friday General Enquiries - Discover CSIRO - find a publication or learn about our environment.
  Customs Watch 1800 061 800 Customs Watch is available 24 hours a day. 7 days a week. Australian Customs and Border Protection Service plays a vital role in protecting Australia's borders from the entry of illegal and harmful goods and unauthorised people. Customs Watch encourages industry and the Australian community to work with Customs and Border Protection to protect Australia's borders by reporting suspicious border activities. Information provided to Customs Watch could lead to the identification and disruption of criminal activity at the border. Report Suspicious Behaviour Customs and Border Protection encourages you to report suspicious behaviour to Customs Watch toll-free on 1800 06 1800, or by using the anonymous online form.

D

  Subject Enquiries Hours of Operation Additional Information
  Subject Enquiries Hours of Operation Additional Information
  Dairy Australia 1800 004 377 Business Hours Memberline
  DEEWR General Inquiry Line 1300 363 079 8am - 6pm nationally
  Defence Equity Advice
  Defence Jobs 13 1901 Navy, Army and Air Force recruitment hotline
  Defence Reserves Support Council 1800 803 485 24 hours a day (via voicemail) Access to state and territory offices of the DRSC
  Dementia Behaviour Advisory Service 1300 366 448 24 Hours This is a national telephone service to assist carers who look after those with dementia.
  Dementia Helpline 1800 100 500 24 Hours The Dementia Helpline is a national support service staffed by trained and experienced advisors.
  Department of Infrastructure and Transport Media Inquires 1300 732 749
    Department of Veterans' Affairs - General Inquiries Number 13 3254 General inquiries from anywhere in Australia
  General Inquiries (Country Only) 1800 555 254 General inquiries from country areas only
  National Interstate Dial Back 1300 131 945 General inquiries from anywhere in Australia to a State Office in another State
    Department of Veterans' Affairs - Specific Inquiries Numbers
  Bereavement 1300 550 463
  Commemorations 1300 550 459
  Community Nursing 1300 550 466
  Compensation 1300 550 451
  DSH Insurance 1300 552 662
  DSH Subsidy 1800 722 000
  DVA Feedback 1300 555 785
  Health Care Plans 1300 301 610
  Health Medical 1300 550 456
  Health Non-Medical 1300 550 457
  Hospital Approvals NSW 1800 816 306
  Income Support 1300 550 452
  Korean / Gulf War Veterans' Study Line 1800 502 302
  Local Veterans Home Care 1300 550 450
  MCRS 1300 550 461
  Nominal Rolls 1300 780 133
  Prescriber Information 1800 552 580
  Rehabilitation Appliances Program (RAP) 1300 550 458
  Transport Bookings 1300 550 455
  Transport Claims 1300 550 454
  Treatment Card Inquiries 1300 550 453
  Trusts and Companies 1800 550 462
  VAPAC 1800 552 580
  Veteran & Community Grants 1300 550 465
  Veterans' Review Board 1300 550 460
  VVCS National 1800 011 046
  War Graves - Individual Commemorations 1800 026 185
  DFA Infoline 1800 100 509 (answering service, calls returned within a week)
  Digital Education Revolution Program 1300 363 079
  Disability Employment Network Job Seekers call 13 6268, Employers call 13 1715 8am to 7pm (EST) Monday to Friday (both lines) These services help people with disability gain and keep paid employment in the open labour market. They include vocational rehabilitation services for people with disability.
  Drought Assistance 13 2316 8am to 8pm Monday to Friday Support for drought affected farmers and rural communities. Also see Centrelink for further information.
  Drought Force 1800 004 226 8am to 7pm (EST) Monday to Friday This Work for the Dole programme helps satisfy the labour needs of individual farms and farm communities severely affected by drought.

E

  Subject Enquiries Hours of Operation Additional Information
  Subject Enquiries Hours of Operation Additional Information
  Employee Entitlement Schemes 1300 135 040 For employees who have lost their job due to insolvency or bankruptcy
  Employment Services Customer Service Line 1800 805 260 business hours (local time) For complaints, compliments or suggestions about Department of Employment and Workplace Relations employment services.
  Environment Community Information 1800 803 772 9:00 am to 4:00 pm EST For enquiries about the publications and services of the Department
  Exotic Plant Pest Hotline 1800 084 881 Information service

F

  Subject Enquiries Hours of Operation Additional Information
  Subject Enquiries Hours of Operation Additional Information
  Fair Work Infoline 131 394 8.00am - 5.30pm local time, Monday to Friday We're here to give advice and help you understand your workplace rights and responsibilities. If you have a question or problem relating to your workplace call the Fair Work Infoline.
  Free Trade Agreement Hotline (02) 6261 1111 Hotline for Free Trade Agreement
  Freedom of Information Enquiries Line 1300 363 992 The Office of the Australian Information Commissioner Enquiries Line covers FOI and Privacy enquiries

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