Department of Veterans' Affairs

Location
Gnabra Building, 21 Genge Street Canberra City ACT 2601
Postal Address
GPO Box 9998, Canberra ACT 2601
Enquiries
13 3254
Email
GeneralEnquiries@dva.gov.au
Website
http://www.dva.gov.au/
 
 

Part of the Defence Portfolio. DVA's mission is to serve those who serve or have served our nation and to commemorate their sacrifice. Through the Minister for Veterans' Affairs, DVA serves veterans, war widows and widowers, serving and former Defence Force members, eligible AFP members with overseas service, and dependants and carers. DVA provides compensation and income support entitlements, delivers health care and rehabilitation services, and fulfils Australia's commitment to remember and honour those who serve our nation.

Hotlines

Department of Veterans' Affairs - General Inquiries Number

General inquiries from anywhere in Australia

Enquiries
13 3254

General Inquiries (Country Only)

General inquiries from country areas only

Enquiries
1800 555 254
 
 

National Interstate Dial Back

General inquiries from anywhere in Australia to a State Office in another State

Enquiries
133 254
 
 

Department of Veterans' Affairs - Specific Inquiries Numbers

Bereavement

Enquiries
1300 550 463
 
 

Commemorations

or 1800 555 254 (regional callers)

Enquiries
133 254
 
 

Community Nursing

Enquiries
1300 550 466
 
 

Compensation

Enquiries
1300 550 451
 
 

DSH Insurance

Enquiries
1300 552 662
 
 

DSH Subsidy

Enquiries
1800 722 000
 
 

DVA Feedback

Enquiries
1300 555 785
 
 

Health Care Plans

Enquiries
1300 301 610
 
 

Health Medical

Enquiries
1300 550 456
 
 

Health Non-Medical

Enquiries
1300 550 457
 
 

Hospital Approvals NSW

Enquiries
1800 816 306
 
 

Income Support

Enquiries
1300 550 452
 
 

Korean / Gulf War Veterans' Study Line

Enquiries
1800 502 302
 
 

Local Veterans Home Care

Enquiries
1300 550 450
 
 

MCRS

Enquiries
1300 550 461
 
 

Nominal Rolls

Enquiries
1300 780 133
 
 

Prescriber Information

Enquiries
1800 552 580
 
 

Rehabilitation Appliances Program (RAP)

Enquiries
1300 550 458
 
 

Transport Bookings

Enquiries
1300 550 455
 
 

Transport Claims

Enquiries
1300 550 454
 
 

Treatment Card Inquiries

Enquiries
1300 550 453
 
 

Trusts and Companies

Enquiries
1800 550 462
 
 

VAPAC

Enquiries
1800 552 580
 
 

Veteran & Community Grants

Enquiries
1300 550 465
 
 

Veterans' Review Board

Enquiries
1300 550 460
 
 

VVCS National

Enquiries
1800 011 046
 
 

War Graves - Individual Commemorations

Enquiries
1800 026 185
 
 
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